Open house when Transcom Pula turns eight

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Transcom celebrated the 8th anniversary of our Pula office in Croatia on June 7th with an open house day for friends and family. Local charities and authorities were also invited, including the President of the City of Pula Municipal Council. The guests were welcomed by myself, Lorena Marzolo, CSM and site responsible, Tomislav Đurkinjak, General Affairs & Operations Manager, together the whole team.

Happy holidays!

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Happy Holiday Christmas assets_English

We look back at an eventful year for Transcom - and an even more exciting year to come. We hope that you will get to spend time with your family and loved ones during the holidays, come back well rested and ready to kick off 2018!

Transcom's Shared Service Center in Vilnius supports fundraising inititative for families of children with cancer

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In December 2016, Transcom Shared Service Center Vilnius (SSC) decided to organize a fund raising for a good purpose - to support an initiative of building a home for families of the children with oncological diseases. Every year about 100 children under 18 are diagnosed with cancer in Lithuania. Recovering from this disease takes from half a year up to several years, depending on how advanced the cancer is. When the child gets ill – the whole family is affected by this illness as well. Only one parent can stay with the child in the hospital, while other family members stay apart.

A mall-based Recruitment Hub is born!

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Have you ever imagined yourself walking out of a mall with a brand new career? No, right? Yes, leaving the mall with brand new clothes, shoes, or even a full stomach sounds good, but is it even better walking out of the mall knowing your unemployed and searching-for-a-career days are over? I think the latter is much more fulfilling. No questions asked. Well, Transcom definitely pushes things to the next level because last July 6, we launched a new mall-based Recruitment Hub.

A cross-country coaching project raises the level of customer satisfaction reported in multilingual contact centers

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Transcom is a multinational company with a major global presence and offices in 21 countries on five continents. We offer customer care, sales and technical assistance services in 33 languages.  In Europe, we have several specialist multilingual hubs, including in Budapest, Gdansk, Olsztyn, Belgrade and Riga. Each and every day, our highly qualified customer experience professionals make every effort to create the best possible contact experience for users of every nationality.

Let’s support the Italian people struck by the earthquake!

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A 6.0 magnitude earthquake hit Italy early morning Wednesday August 24. Rescuers are searching through the rubble hoping to find someone still alive and relief groups are mobilizing. I want to reassure everybody that no one of our Transcom sites has been damaged and no injuries has been reported for our Transcom employees. Significant damages have been reported in cities close to Rieti (Rome area): the towns of Amatrice, Accumoli and Arquata del Tronto village in central Italy are the worst affected areas.