People

The first thing that wowed Karyna about Vilnius  when she first arrived from Minsk was its narrow streets, which looked like they were the guardians of hundred-year-old secrets, and the general atmosphere shrouding the entire city. She liked the university where she had decided to study law from the very first day too.

Esta semana lanzamos un nuevo número de nuestra revista Hello Transcom 2017, en el que contamos historias y experiencias de toda la compañía. En esta ocasión, nos centramos en los efectos de la digitalización en nuestro sector, y mostramos algunos ejemplos de cómo desde Transcom estamos respondiendo a nuestros clientes.

This year, we made a decision to implement the “Take the challenge” program in Transcom Poland. The aim of the program was to raise the need of sharing knowledge and ideas within the company. The program included Team Leaders and employees in the following departments: human resources, training and quality, and the business support team.

Have you ever imagined yourself walking out of a mall with a brand new career? No, right? Yes, leaving the mall with brand new clothes, shoes, or even a full stomach sounds good, but is it even better walking out of the mall knowing your unemployed and searching-for-a-career days are over? I think the latter is much more fulfilling. No questions asked. Well, Transcom definitely pushes things to the next level because last July 6, we launched a new mall-based Recruitment Hub.

Transcom is a multinational company with a major global presence and offices in 21 countries on five continents. We offer customer care, sales and technical assistance services in 33 languages.  In Europe, we have several specialist multilingual hubs, including in Budapest, Gdansk, Olsztyn, Belgrade and Riga. Each and every day, our highly qualified customer experience professionals make every effort to create the best possible contact experience for users of every nationality.

A 6.0 magnitude earthquake hit Italy early morning Wednesday August 24. Rescuers are searching through the rubble hoping to find someone still alive and relief groups are mobilizing. I want to reassure everybody that no one of our Transcom sites has been damaged and no injuries has been reported for our Transcom employees. Significant damages have been reported in cities close to Rieti (Rome area): the towns of Amatrice, Accumoli and Arquata del Tronto village in central Italy are the worst affected areas.