People

Every year, the Transcom Lithuania team engages in an interesting, informative and usually highly entertaining talent search. This spring was no exception - we searched for talents in the Career days of the 7 biggest universities in Vilnius and Kaunas, where we had an opportunity to chat with nearly 600 students.

Esta semana, queremos compartir nuestra recién publicada revista Hello! Transcom Magazine.

En ella contamos nuestras experiencias y nuestra forma de ver nuestro trabajo, con ejemplos de nuestros clientes y opiniones de nuestros empleados en todo el mundo.

A través de diferentes artículos y entrevistas tratamos de mostrar lo qué es importante para nosotros, con el objetivo de compartir nuestra cultura y enfoque global.

For the eighth year, the Fortius Awards Gala was held in Madrid. The event is organized by the Spanish Association of Experts in Customer Relations (AEERC) and awards the best profiles within the call center industry in Spain.

Bashir is one of our many great team leaders at Transcom Borås, Sweden. He joined Transcom 7 years ago  and has gained a lot of experience since then. We would like to give a special thanks to Bashir for doing such a good job every day!

Un año más, y van ocho, ha tenido lugar en Madrid una nueva edición de los Premios Fortius que premian la labor de los profesionales de nuestro sector. Este evento se ha convertido ya en una cita indispensable a la que acudimos con ilusión todos los que formamos parte de esta industria.

My name is Morten Halkjaer and I am 25 years old. In February 2014, I moved from Denmark to Riga to work for Transcom Worldwide Latvia. Last winter, I saw a job ad about working with customer service for  an international media company in Riga and I was at a point in my life where I had to choose if I wanted to pursue my career or experience the world. I chose the last option, but I didn't expect that I would find both here in Latvia. I had the phone interview on a Thursday and four days later, I was on a plane to Riga at 5.40 in the morning. 

The Transcom Leeds team has always been very proud to support local charities in our area. Back in the summer of 2014, our team decided that a charity of the year would be elected to support the Transcom Cares initiative. Each team decided on which charity they would like to elect as their charity of choice, and was subsequently opened up for voting. All charities were very worthy causes; however since June 2014 The Candlelighters Trust was established as our chosen charity of the year.

In order to keep up with the on-going changes in the customer care industry and to be able to plan for structural improvement, in Transcom Spain, we recently enrolled project "Stop & Go" at our site in Leon. Our goal with the project is to identify and develop our potential and human capital, growing in quality, performance and overall satisfaction.