Nearshoring: How Bogotá Could Be A Game Changer For Your CX

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Submitted by Anonymous (not verified) on Tue, 12/15/2020 - 22:45
Many executives will be looking once again at their customer service strategy in the light of the Covid-19 pandemic and thinking about how to boost business resilience. A robust near shoring strategy could be an important step along that path and Bogotá offers more than almost anywhere else in the region.

Transcom will soon be opening our new Bogotá delivery center in Colombia, strengthening our nearshore capability for US and Canadian clients. We know that many of our clients in North America are delighted with the service provided by our delivery team in the Philippines, but some companies would prefer their service delivery to be slightly closer - nearshore rather than offshore.

Business & Performance