Transcom successfully handles peak traffic in 11 countries for an international client
Flexibility, scalability and technology at our clients’ service
Not so long ago, one of our clients, a leading manufacturer of household appliances, asked us to submit a proposal to manage a peak in customer care traffic for several weeks in 11 European countries. The client in question had to recall and replace a defective product of which about 10,000 had been sold throughout Europe.