My Career Story – From customer service agent to teamleader in less than 18 months in a new country

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My name is Morten Halkjaer and I am 25 years old. In February 2014, I moved from Denmark to Riga to work for Transcom Worldwide Latvia. Last winter, I saw a job ad about working with customer service for  an international media company in Riga and I was at a point in my life where I had to choose if I wanted to pursue my career or experience the world. I chose the last option, but I didn't expect that I would find both here in Latvia. I had the phone interview on a Thursday and four days later, I was on a plane to Riga at 5.40 in the morning. 

Transcom Riga – a multilingual site with an international touch

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Being an international company, Transcom offers our employees the opportunity to work abroad. During the last few months Transcom Latvia have had several employees moving from Riga to another Transcom site in Europe, or vice versa, employees from other countries have moved to Latvia. Transcom Riga is a multilingual site, representing ten languages (Baltic and Nordic languages, German, Polish, Russian and English).  Since 2014, we offer employees from Sweden, Norway and Poland  the possibility to move to Riga and work with customer service  for two well-known international brands: