awards

Frost & Sullivan awarded Transcom the 2017 European Contact Center Outsourcing Customer Value Leadership Award after an evaluation of best practices across multiple business performance categories against key competitors. Transcom’s ability to navigate a shifting digital landscape is recognized, as well as the ability to support clients on their digital journey and helping them manage the shift towards non-voice solutions for customer care.

We are very proud to announce that Transcom Poland is the winner of the OUTSOURCING STARS 2015 competition as best Call/Contact Center!  The Outsourcing Stars Gala is the only non-commercial outsourcing event organized in Poland.

Transcom Lithuania is happy and proud to announce that we were recognized at the National Responsible Business Awards 2015, organized by the Ministry of Social Security and Labor of the Republic of Lithuania, as a “Workplace of the Year”. The awards were given to national and foreign companies operating in Lithuania to recognize the contribution to socially responsible practices and initiatives that benefit companies and society by strengthening social welfare as well as minimizing negative impact on the environment.

For the eighth year, the Fortius Awards Gala was held in Madrid. The event is organized by the Spanish Association of Experts in Customer Relations (AEERC) and awards the best profiles within the call center industry in Spain.

  Once again, Transcom has been awarded in one of the most prestigious customer care events in Spain: the Platinum Contact Center Awards, which are organized by the Contact Center Magazine every year.

Following April’s announcement that Transcom received the Frost & Sullivan 2015 Visionary Innovation Leadership Award in Europe, we had been invited to attend the “2015 Gr

The prestigious award was awarded on February 12 by a panel of experts appointed by the CMMC Club, an Italian association that brings together companies and professionals working in the customer experience management industry. The award, which can be thought of an Oscar in the contact center sector, is assigned by a panel of experts who choose the winners based on a ranking using specific parameters. This year’s award had a special focus on “innovation” and, naturally, on satisfying the needs of all the players involved, and customers and users of the service in particular.

Transcom continues to develop our professional and high level cooperation with a banking client. In this context, we received an invitation to the "SALES ELITE" event. We were selected for outstanding contributions to the distribution of banking services during the month of June 2014. Our hard work and achievements in the sales area are appreciated by our most important stakeholder - our Client.

Every year the Lithuanian HR association invites companies to share their best practices for employee motivation, engagement and loyalty that create additional and add significant value to their business. This annual event is a great opportunity to gain insights in the practices that has proven to be successful in other companies as well as share to our own successes at Transcom Lithuania. But– it is also a friendly competition for companies that have developed successful and innovative ways to improve motivation and engagement

On the 30th of January, the Fortius Awards Gala was held in Madrid. The event is organized by the Spanish Association of Experts in Customer Relations (AEERC) and awards the best profiles within the call center industry in Spain.